Turnarounds / Policies

Next Day = order in by 4pm one day, Out before close of business (C.O.B.) the following day, Monday-Friday, Saturday is order delivery  only day. 

Same Day = order in by 8am out by 4pm the same business day, Monday - Friday only.If you place a next day order after we close (4pm M-F) your order is not processed until the following day, in other words an order placed at 4:01pm Monday is not going to be processed as a next day order until business hours Tuesday and therefore will not be ready until Wednesday before close of business.  Saturday orders are not processed until the following Monday.

Please be sure to check your proof thoroughly.  You, the CUSTOMER, are in charge of  reviewing, and spell-checking your proof. YANNI Creative Services, LLC is NOT held responsible for any final approvals made by you.  Any changes or found errors after your final approval will result in a revision charge. 

***Printing***

Again please be sure to check your proof thoroughly.  You, the CUSTOMER, are in charge of reviewing, and spell-checking your proof. YANNI Creative Services, LLC is NOT held responsible for any final approvals made by you.  Any changes or found errors after your final approval will result in a re-print charge. Be sure to note the red cut lines that can be found in each corner of each page. These marks indicate where the printer will be cutting the bleed line which means the image will be cropped according to those red lines.

CMYK, Pantone colors, printing responsibility: For the purpose of versatility we supply files in different color modes such as RGB, CMYK, and may contain Pantone colors. When you are approving your design(s) on the computer monitor, you are only approving RGB colors. Computer screens can only reproduce RGB colors and only simulates other color modes. 

We do our best to match RGB colors on our computer screen to CMYK or Pantone colors, but it is physically impossible to find an exact match. When we convert your files in to different color modes (CMYK, Pantone) we hold no responsibility for matching exactly your approved RGB colors. It is the clients’ responsibility to double-check and make sure the printer gets the right color. Furthermore when printing in CMYK process the printed colors may vary. This is due to a non standardized color pallet used by this process printers, and calibration of the machine.  YANNI Creative Services, LLC is removing all the responsibilities for the outcome of the printing quality and colors. Print will not begin until final project files have been approved.  Failure to approve final project files by the requested time may result in push backs and/or late materials.

YANNI Creative Services, LLC works with third-party printers.  YANNI Creative Services, LLC removes responsibility in the event of  any printing issues.  YANNI Creative Services, LLC also removes responsibility in the case of  missed deadlines due to revisions and/or re prints, or third party required print time.